Quann Prestige — Operations

Quann Prestige — desk overview

My tasks

Awaiting CIO

Open breaches and exceptions

Reviews due (KYC, mandate, quarterly)

Birthdays in the next 30 days

Recent activity

Clients

One record per client relationship, with its holders (people and entities, with their roles), relationship manager and notes. AML, KYC and identity are kept on each person or entity. Operations create and maintain clients.

Client	Account holders	Type	Investor status	Relationship manager	Next birthday	Notes	Status

People & entities

Each person or entity is entered once — identity, due diligence, AML rating, KYC dates, FATCA/CRS and the accredited investor opt-in — and linked to the clients they hold or act for. A change here shows on every client they are linked to.

Person or entity	Linked clients	AML / PEP / screening	Next KYC	ID / accredited investor

Client notes

Every note on the clients you can see, newest first. New note adds one for any client; click a client's name to see all its notes, or to correct or withdraw a note.

Follow-ups due

Mandates

One mandate per account. Guidelines set here drive pre-trade checks and position monitoring.

Account	Client	Type	Custodian / booking centre	Ccy	NAV	Key limits	Next review	Status

Order blotter

Every client order from submission through pre-trade checks, CIO approval, emailing to the dealing desk and fills.

Order	Counter	Side	Qty	Limit	Account	Pre-trade	Status	Decision

CIO approvals

Orders, personal dealing and whitelist requests waiting for the CIO or the acting delegate. Each decision and its note are recorded on the item and in its history.

Orders

Order	Account	Price	Pre-trade checks	Submitted by	Decision

Personal dealing

Request	Staff	Conflict check	Declaration and reason	Decision

Whitelist requests

Counter	Classification	Requested by	Rationale	Decision

Positions & monitoring

UpdateCheck

Sorted by value

Counter	Asset class / sector	Qty	Price	Value (base)	Cost (base)	Weight	vs limit

Custodian statements official records, locked

Guideline status live

Exposure vs limits

Open register items for this account

Compliance register

Breaches from monitoring and pre-trade checks, plus manually logged exceptions. Compliance acknowledges, the CIO signs off, compliance closes.

Raised	Item	Type	Severity	Status

Reviews & tasks

KYC/CDD reviews recur every years from the last review; mandate (IPS) reviews every months; quarterly portfolio reviews are due days after quarter end; accredited investor opt-ins are renewed every years. Intervals are set under Settings. Once a review is recorded, the next one can only be recorded from 90 days before its due date, so a cycle cannot be recorded twice; every completed review is also written to the client's notes.

KYC / CDD reviews

Person or entity	RM	Last review	Next review	Status

People & entities — accredited investor opt-ins and ID documents

Person or entity	Clients	Item	On record	Due	Status

Mandate (IPS) reviews

Account	Client	PMs	Last review	Next review	Status

Quarterly portfolio reviews

Period	Account	Client	PMs	Due	Status	Outcome

Whitelist requests

Portfolio managers and RMs request a counter to be added to the approved universe; the CIO approves or rejects. A blacklisted counter can only be rejected until Compliance lifts the blacklist. Approved counters go straight onto the whitelist in the security master.

Counter	Requested by	Rationale	Status	Decision

Personal account dealing

Staff must obtain CIO pre-approval before dealing for their own account. A counter is a conflict if a client order in it was placed within days before the request or within days after the personal trade. Approval is valid for days; the trade must be reported once done and is verified by Compliance against the broker statement. Days are set under Settings.

Request	Staff	Counter	Side / qty	Conflict check	Status	Approval	Execution	Verification

Regulatory calendar

Recurring filings, reviews and renewals. Marking an item done creates the next occurrence automatically.

Due	Item	Category	Owner	Recurs	Status	Last done

Registers

Fees & billing

Fee schedules live on each mandate. A fee run computes management fees on NAV × rate × days/365 (366 in a leap year, ACT/ACT) and, where the mandate crystallises in the period, a performance fee on the excess over the high-water mark and/or hurdle, net of client flows. Each record tracks invoicing and the amount the custodian actually debited; the HWM updates when a performance fee is invoiced.

Period	Account	Client	NAV basis	Mgmt fee	Perf fee	Total	Debited	Diff	Status

Cash movements & reconciliation

Deposits, withdrawals, income and fees per mandate, and reconciliation of positions and cash to the custodian statement.

Cash ledger

Date	Type	Detail	Amount	Balance

Reconciliations

Statement date	Breaks	Status	By

Portfolio

How returns are calculated

Time-weighted return (TWR) chain-links the return between consecutive NAV snapshots, using Modified Dietz where a client flow falls inside a sub-period. Money-weighted return (MWR) is the internal rate of return of the opening value, the client's flows and the closing value. Returns for periods under one year are shown for the period, not annualised; periods of a year or more also show the annualised rate (p.a.). Calendar-year returns run from one year-end valuation to the next. A NAV snapshot is taken automatically whenever positions are repriced, imported, filled or a cash movement is posted; a snapshot for a cash movement or fill dated after the last valuation carries old prices, so it is shown as "not a valuation" and returns are measured across it with Modified Dietz instead. Where you have the custodian's statement NAV, enter it on import or with Set NAV so returns tie to the statement; accuracy improves with more frequent snapshots.

Returns

Period	From	To	Start NAV	End NAV	Net flows	TWR	MWR

Calendar-year returns

Year	From	To	Start NAV	End NAV	Net flows	TWR	MWR

NAV history and client flows

Show NAV history

Date	NAV (base)	Flow	Sub-period return	Source

Mandates in this client

Mandate	Base ccy	Value (SGD)	TWR (selected period, base ccy)	MWR (selected period, base ccy)	Valuations

Holdings and profit / loss

Counter	Qty	Avg cost	Price	Cost (base)	Value (base)	Weight	Unrealised	of which FX	Return

Cash by currency

Realised profit / loss in period

Date	Order	Counter	Qty sold	Proceeds	Cost	Realised (local)	Realised (base)

Transactions in the period

The custodian's transactions with what each matched, and fills and cash movements in the app not (yet) on the custodian's records, in the transaction currency. Amounts are the cash effect: purchases and debits are negative. Dividends, coupons and other corporate-action income show as the cash movements they were recorded as.

Orders

Order	Mandate	Counter	Side	Qty	Limit	Status	Decision

Client statements

Holdings, allocation, transactions, fees and performance for a period — per mandate, or consolidated in SGD for a client with several mandates.

Choose a mandate and period, then build.

Counter lists and security master

Whitelisted counters auto-approve at the list check; blacklisted counters are blocked; anything else needs the CIO. Asset class and sector feed mandate checks.

Roles: Operations maintains security-master details and adds new counters as "Not listed". Compliance controls the blacklist. The CIO controls the whitelist, directly or by approving whitelist requests. Portfolio managers and RMs raise whitelist requests.

Counter	List	Asset class	Sector	Note	Since

Reference data

Pick-lists used across the app. Removing an item does not change records that already use it.

Item	In use

Settings

Display, firm details, database and backups, dealing desks, FX rates, CIO delegation and review intervals.

Display — on this computer

Lists

Theme

Kept in this browser only. Fold or show a menu group by clicking its heading.

Database

Optional: thinning keeps daily NAV snapshots for the last 90 days and month-end snapshots before that. The app never thins history on its own.

Data management

Admin only. Clearing a data area deletes every record in it for all users and cannot be undone — take a backup first. Roles, reference data, settings and FX rates are never cleared here.

Deleted records

Positions, snapshots, NAV points and counters that people delete are kept here with who deleted them and when, and can be restored. Restores from backup and bulk clears are listed too.

When	Record	By	Note

Firm

Quann Prestige Pte. Ltd. — MAS-licensed External Asset Manager, Singapore. Reference currency SGD. Dates and times shown in your local time zone.

Web edition 2.4.9 (test build 20 Oct 2026 14:00 SGT), built on app release 67. The user guide for web edition 2.0 describes this version.

Used in the sidebar, page title, order emails, client statements, export file names and AI prompts. Admin only.

Dealing desks by custodian

Each mandate's orders are emailed to the dealing desk of its custodian. Custodians come from Reference data; set the desk address for each here.

Custodian	Dealing desk (To)	Cc	Instructions / format notes

FX rates (SGD per unit)

Reference currency is SGD. Enter each currency's rate as SGD per 1 unit (e.g. USD 1.29). Mandate values are converted to the mandate base currency at these rates; MAS reporting uses the SGD figure.

Currency	SGD per unit	As of	Source

MAS publishes daily rates as SGD per unit (per 100 for JPY, IDR, KRW, THB, INR and a few others); the app keeps them per unit. Currencies in use without a rate are shown in red; a rate older than 2 business days shows as Stale.

CIO delegation

When the CIO is away, a named delegate approves orders, whitelist and personal dealing requests. Decisions record "Acting CIO (delegate)".

Fallback broker email

Used only for mandates whose custodian has no desk address above.

Send orders to

Copy (cc)

Footer

Review intervals

KYC / CDD review every (years)

Mandate review every (months)

KYC / CDD review for high AML risk clients every (years)

Accredited investor opt-in renewal every (years)

For each primary and joint holder of an accredited investor client. A missing or overdue opt-in blocks new purchases.

Quarterly review due (days after quarter end)

Personal account dealing

Restricted window around client trades (days)

A personal trade in a counter is a conflict if any client order in it was placed within this many days before, or is placed within this many days after

CIO approval valid for (days)

Fees

Part-period day count (mandate starting during a fee period)

Applies to the first fee period of a mandate; full periods and terminations are counted the same either way. Follow the fee clause in the investment management agreement. The rule used is shown on each fee record.

Users & roles

Only admins can change these. Operations create clients and mandates. Relationship managers see only clients tagged to them; portfolio managers see only mandates they are assigned to. Ops, Compliance, CIO and admins see everything. This scoping is applied in the app; the database applies the same rules, so nobody receives records outside their scope. Personal dealing is visible to Compliance, the CIO, admins and the requester.

People who have opened this app

Roles can only be given to people with a login. Share the app link; each person appears here after opening it once, then pick them and tick their roles. (Names typed under Reference data are labels only and cannot hold roles.)

Or search your organisation directory

Person	Roles